Shipping Policy

Shipping

At Munnujii, we prioritise efficient and reliable shipping from our warehouse through our trusted third-party e-Commerce logistics partners. Our aim is to ensure your orders is delivered within 7-10 days from the moment you place your order and complete payment. Deliveries are scheduled between 10:30 AM and 7 PM, Monday -Sunday.

Shipping and handling fees may vary based on factors such as product type, packaging, size, and volume. These charges are clearly given at the time of checkout, allowing consumers to know all about them before finalising your payments.

Orders received before 2 PM are processed on the same day, due to our courier pickup schedules. Orders placed after this 2 PM will be processed the next business day. Please note that we do not dispatch orders on Sundays and public holidays.

There are several reasons why an order may not be successfully delivered, including wrong addresses, unavailability of the customer, or closed premises.

During unforeseen circumstances such as floods, heavy rains, or national strikes, Munnujii reserves the right to reschedule deliveries. If your order cannot be delivered due to any of these reasons, we will promptly notify you. Any claims regarding shortages or damages must be reported to our customer service team on the day of delivery. Please ensure any shortages are noted and signed for on the delivery challan copy, which should be returned to our delivery person.

We are committed to providing you with a seamless shipping experience. For any order issues, contact us on delivery day.